At RosemaryDoll, we are committed to providing you with absolute assurance in the quality of our products. We’ve integrated insurance coverage into our shipping process to underline this commitment, offering protection against potential loss or damage.

In the rare instance of a mistake during your online order processing or a noticeable defect in your doll upon arrival, we’re dedicated to making it right at no extra cost to you. Whether rectifying the issue or replacing your love doll entirely, your satisfaction is our biggest concern.

1. Prompt Inspection Upon Delivery

We strongly encourage a thorough inspection immediately upon receiving your sex doll. This ensures that your order aligns with your expectations and meets our rigorous quality standards.

2. Reporting a Defect or Difference

Please provide a prompt report in the unlikely event of an error or significant difference. Clear photographs illustrating the issue are immensely helpful for a smooth process. Please submit this report within 24 hours of receiving your order.

3. Eligibility for Compensation

If it’s decided that you are eligible for compensation, we advise you to refrain from further use of the sex doll. Keep it in pristine, unused condition with its original box and packaging materials, as we cannot accept returns of used dolls.

Swift Global Shipping

Discover the world of swift and seamless global shipping with RosemaryDoll! We understand the importance of a timely delivery experience, and we’ve honed our process to ensure your utmost satisfaction.

Enjoy FREE Shipping by UPS and FedEx for all dolls, a service available worldwide!

1. Production Time

Once your payment is received, we kickstart the crafting process in just 24 hours. For a TPE sex doll, your order will be ready for shipping in 1-2 weeks, while silicone sex dolls can take a bit longer, typically between 3-5 weeks.

The production timeline also varies based on your doll’s customization level, and we’ll even send you confirmation photos before shipment.

2. Shipping Time

Once the production phase is finished, your fuck doll begins its journey straight from the warehouse to your doorstep. While shipping duration can fluctuate based on production intricacies, anticipate delivery within 7-12 business days.

We’ll keep you in the loop with a tracking number sent to your email, ensuring you can monitor your package’s progress. Just sit back and relax – your sweetheart will be with you soon!

3. Custom Fees

We offer assistance throughout your purchase, ensuring a worry-free experience. In most countries, we now handle all customs duties for you.

Note that the US and certain European and Asian countries do not impose import taxes and fees. For more details, reach out to us at support@rosemarydoll.com. Your satisfaction is our priority, and we’re here to assist every step of the way! Click for more details.

Ultimate Discretion

At RosemaryDoll, we prioritize discretion in every aspect of your purchase, and we’ve taken measures to uphold your security through our discreet packaging, Privacy Policy, and safe transactions.

Discreet Packaging

Your order will arrive in a plain carton box with no external labels revealing the content. We ensure complete confidentiality from the moment of shipping to delivery. Your privacy remains safe with us.

Privacy Policy

We value your trust in us, and our commitment to your privacy is unwavering. RosemaryDoll owns the information collected on this site, and we do not sell, rent, or share it with any other company for marketing purposes.

Our privacy policy adheres to the highest safety, security, and confidentiality standards.

• What Personal Data We Collect and Why: We collect data through comments, uploaded media, contact forms, and embedded content. This information is retained to facilitate the recognition and approval of follow-up comments. The personal information of registered users is securely stored and can be managed at any time.
• Your Rights Over Your Data: If you have an account or leave comments, you can request an exported file of your data or ask for its deletion. While we retain some data for administrative, legal, or security purposes, your control over your information is guaranteed.

Secure Online Transactions

Your online transactions are safeguarded through various payment methods we offer for your convenience.

• Credit Card & Debit Card: Pay directly using your Credit Card or Debit Card for a seamless transaction.
• PayPal Payment: Utilize PayPal for a secure payment experience. Connect your bank account for added flexibility.
• ‘Pay in 4’ with PayPal (US, UK, DE, FR, AU, ES, & IT): We’ve partnered with PayPal to offer ‘Pay in 4’, allowing you to split your purchase into 4 payments with added convenience.
• Layaway/Multi-Card Payment: Take advantage of our interest-free layaway option, applicable worldwide. Lock in your favorite best-brand sex doll and pay over a period that suits you — no interest, no hidden fees, just a hassle-free way to make your dream doll yours.